Privacy Policy

At DWA, we are committed to protecting your privacy and ensuring your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data (Use and Access) Act.

Data We Collect

We may collect and process personal data when you contact us via email or phone, including your name, email address, phone number, and any other information you provide.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. We use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage.

Your Rights

Under the UK GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing of your data.

Complaints Procedure

In accordance with the Data (Use and Access) Act, we provide a clear way for you to raise any data protection complaints. If you have concerns about how we handle your personal data, please contact us at dave.j.whyte@gmail.com. We will acknowledge your complaint within 30 days, investigate it appropriately, and communicate the outcome to you.

If you remain dissatisfied, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).